Privacy Policy
Indian River Shutter Company | Effective September 18, 2026
Indian River Shutter Company (“Indian River Shutter,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit indianrivershutter.com, contact us, or inquire about our custom plantation shutters, roll-up shades, consultations, factory tours, and installation services.
Information We Collect
When you use our contact form, you may provide your full name, email address, phone number, street address, city, ZIP code, the type of assistance and product you are interested in, and any details you include in your message. We may also receive information you choose to provide when you contact us by phone, email, or another available business channel.
When you visit our website, technical information such as your IP address, browser type, device information, pages visited, and approximate visit times may be collected through cookies, website logs, or analytics tools. You can manage cookies through your browser settings, although doing so may affect some website features.
How We Use Information
We use the information you provide to respond to questions; discuss shutters, shades, and related services; arrange consultations, estimates, or factory tours; prepare and follow up on inquiries; coordinate orders and installation; provide customer service; and maintain business records. We may use website activity information to operate, secure, and improve the site and understand how visitors use it.
We may contact you through the contact methods you provide in connection with your inquiry or our services. Promotional email or text messages are subject to any consent required for that communication.
SMS and Mobile Data Privacy Policy
We value your privacy and are committed to protecting your personal information. Mobile information, phone numbers, and SMS opt-in consent data will NOT be shared, sold, rented, or leased to any third parties or affiliates for marketing or promotional purposes under any circumstances.
SMS Consent & Usage: You may voluntarily provide your phone number through our website, survey funnels, or business forms. Providing a phone number does not automatically opt you in to marketing messages. We send SMS messages only when express consent has been granted. Depending on your request, text messages may include customer service responses, consultation updates, appointment reminders, and follow-up communications related to custom shutter inquiries.
Opt-Out & Support: You can opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at info@indianrivershutter.com or (772) 220-0442. Message and data rates may apply. Message frequency varies based on your interaction with us.
Storage, Security, and Retention
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, or misuse. No website or method of electronic storage is completely secure.
We retain information for as long as reasonably needed to respond to inquiries, provide services, maintain business records, honor communication preferences, resolve disputes, and meet applicable legal requirements. Retention periods may differ depending on the information and the reason it was collected.
Your Choices and Privacy Requests
You may ask us to review, correct, or delete personal information you have provided, subject to applicable law and legitimate business recordkeeping needs. You may opt out of promotional emails using their unsubscribe instructions, where provided, and opt out of SMS by replying STOP. You can control cookies through your browser settings.
To make a privacy request, contact us using the details below. We may need to verify your identity before fulfilling a request.
Third-Party Websites
Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and we encourage you to review those policies when leaving our site.
Children’s Privacy
Our website and services are intended for adults making inquiries about window treatments. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address it.
Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the revised version on this page with a new effective date.
Contact Us
For questions about this document, contact Indian River Shutter Company:
- Email: info@indianrivershutter.com
- Phone: (772) 220-0442
- Address: 3120 SW 42nd Avenue, Palm City, Florida 34990